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Pre & Aftercare

Heal beautifully.

Please read through this before arriving at your appointment — and follow it closely afterwards. Not adhering can impact your end results. A follow-up touch-up is usually necessary and can be completed any time after 4 weeks from your initial appointment.

If you have a history of getting cold sores, it is highly recommended you consult with your physician prior to the appointment. Cold sores can be prevented most of the time by taking Valtrex (prescription medication) prior to the procedure.

Before your appointment

Precare

  • No excessive alcohol consumption 24 hours before your procedure.
  • Avoid sun and tanning one week prior to procedure.
  • Do not take Aspirin, Niacin, Vitamin E or Advil/Ibuprofen 24 hours before procedure.
  • No brow waxing, tinting, microdermabrasion or chemical peels one week before.
  • Discontinue Retin-A one week prior to your procedure.
  • No Botox around the brow area 2 weeks prior.
  • Do not drink coffee or any caffeine on the day of your appointment.
  • Please note: you will be more sensitive during your menstrual cycle.
Aftercare

Eyebrow care

Please follow the instructions below to ensure proper healing from the procedure:

  • You may splash the brow area with water 5 hours after the procedure. Do not rub the brows with soap or cleanser — pat dry with a clean towel or tissue.
  • No make-up application on the brows until the scabbing peels off completely.
  • No sun tanning, swimming or excessive sweating.
  • No soap, moisturiser, makeup, creams or sunscreen on the brow area.
  • Do not rub or pick at the dry, flaky skin/scab.
  • Make sure you wash your face without rubbing your eyebrows to prevent infection. A minor splash of water is allowed, but prolonged exposure to water is not. Do not rub the brows to dry them — gently pat dry.

What you will notice in the next 7–10 days

  • Swelling and redness is normal for the first few days. To relieve the swelling, you can ice the area with soft gel ice packs.
  • A slight stinging sensation in the first few days is also normal.
  • The microstrokes will start to form scabs and they might look dark and thick. As the skin heals, the scabs will fall off in random pieces throughout the brow and might look patchy throughout the week.
  • Flaking and crusting of the skin may occur.
  • The colour will fade approximately 30–50% when the scabs fall off. This is completely normal — do not feel discouraged if the fading is more than you expected. The colour will become darker 1–2 weeks after all the scabs fall off.
  • A follow-up touch-up is usually necessary and can be completed any time after 4 weeks from the initial appointment.
Aftercare

Eyeliner care

Healing

  • Healing takes about 7–10 days.
  • The colour becomes much softer and fades 30–50% lighter.
  • Swelling and redness is normal for the first few days.
  • A slight stinging sensation in the first few days is also normal.
  • The colour will fade approximately 30–50% when the scab peels off. This is completely normal — do not feel discouraged if the fading is more than you expected.
  • To achieve the perfect eyeliner, we need to see how your skin accepts the initial application — a touch-up appointment is where we perfect the shape and colour.
  • No eye make-up is allowed until the scabbing is completely peeled off. Avoid cleansing products around the eyes.
  • Water contact is allowed 5 hours after the procedure.

Scabbing

  • The eyeliner will start to form scabs and they might look dark and thick. As the skin heals, the scabs will fall off in random pieces throughout the eyeline and might look patchy.
  • Flaking and crusting on the eyes may occur.
  • Avoid pulling off the scabs that are dried out on the lashes.
  • When you try to pull off the scabs hanging on your lashes, ensure they are soft enough to slide off the lashes.

Swelling

  • Swelling occurs up to 3 days, especially in the morning.
  • Exercising the eyes can help reduce swelling and puffiness.
  • Blinking your eyes often can help relieve swelling.
Aftercare

Lip care

Please follow the instructions below to ensure proper healing from the procedure:

  • It is very important to remove the lymph fluid from the surface of the skin to avoid heavy scabbing. Before bed, if the lips still have some dry lymph, rinse with lukewarm water, gently removing the dry lymph, and pat dry.
  • Only water-wash the lips for one week. Pat dry gently.
  • Do not rub or pick at the dry, flaky skin/scab.
  • Avoid: water (aside from cleaning), makeup, tanning, swimming, excessive sweating, sauna, spicy food and kissing.
  • Drink through a straw for one week.
  • Do not let your lips dry out — continue to apply ointment throughout the day to moisturise your lips.

What you will notice in the next 7–10 days

  • Swelling and bruising is normal for the first few days. To relieve the swelling, you can ice the area with soft gel ice packs.
  • A slight stinging sensation or soreness in the first few days is also normal.
  • You will experience dry, flaky lips for the first 3–5 days. Once the pigment flakes off, it will appear as though no pigment retained. The colour will gradually bloom to a soft shade 6–8 weeks after all the flakes peel off.
Aftercare

Eyelash extensions care

em beautéBrow · Lash · Skin

Eyelash Extensions Care

How do I prepare for my eyelash extensions appointment?

  • Please ensure all eye makeup is removed with an oil-free cleanser before you arrive.
  • Remove contact lenses to avoid irritation.

How do I look after my eyelash extensions?

  • For the first 24 hours after application try not to get extensions wet, avoid steam from showers and avoid working out — this will allow the glue to dry completely.
  • Avoid using makeup removers or eye creams that contain oil.
  • Be gentle with your lashes — try not to pull on your extensions or rub your eyes excessively.
  • If you choose to wear mascara (after 24 hours), make sure it is water based.
  • Using the shadow brush and lash cleaner (provided), wash once a day from your lash line and brush outward toward the tips, then rinse.
  • Brush daily.

How long do they last?

  • Depending on home care and each individual, between 3 to 4 weeks.
  • To maintain the look of your extensions, having infills every 3–4 weeks is recommended.

Can the eyelash extensions be removed?

  • Yes — your extensions are gently and easily removed using a glue remover; we will perform this for you.
Aftercare

Skin needling care

Critical care post treatment — please abide by the following to keep your skin safe through the healing process:

  • Do not apply makeup for 12 hours post treatment (after 12 hours, use mineral makeup only).
  • Use prescribed home care as instructed for the next 5–7 days.
  • Avoid active ingredients in your homecare products (Vitamin A, Vitamin C, AHA and BHA) for 5–7 days post treatment.
  • Avoid vigorous exercise, the gym, and excessive heat to the treated area — including saunas, steam baths, hot showers, and chlorinated or saltwater pools — for 48 hours.
  • Do not pick at peeling skin — this may cause post-inflammatory hyperpigmentation.
  • Do not prematurely expose skin to the sun, for the same reason.
  • Avoid waxing, IPL, laser or depilatory creams for 2 weeks following your treatment.
  • Keep the skin well hydrated (prescribed moisturiser and lots of water) to support healing.
  • Do not touch your face unless necessary — and only with clean hands, to avoid contamination.
  • Change your pillowcase before bed on the day of your treatment to avoid bacterial infection.

What is the recovery time?

  • First 24–48 hours: the skin enters the inflammation stage and may feel sensitive and warm — most guests notice mild redness similar to light sunburn, sometimes with mild bruising or pinpoint bleeding. Makeup can cover this after 12 hours.
  • Days 2–7: the proliferation stage — skin can feel dry and tight as old cells are rapidly replaced by new ones. Nurture your skin for 5–7 days.
  • Day 7 onwards: the remodelling stage — cross-linked collagen continues strengthening the skin over time (with some evidence this stage lasts up to 2 years).
  • Noticeable results appear within a week or two — smoother, more radiant skin that keeps developing over time.

How frequently can I have skin needling?

  • Treatments can be repeated every 2–4 weeks. Skin rejuvenation: 4–6 treatments · acne scarring: minimum 6 · stretch marks: 4–8.
My work

What clients say

★★★★★
Ruby made me feel very comfortable and at ease before my eyebrow tattooing, which was great. She answered all my questions and concerns, and explains the pre & post care clearly — backing it up so I can call her with any concerns, plus her website covers a lot too. The procedure rooms are very clean. I would recommend her to my family and friends. Thanks Ruby, I'm a very happy customer.
— Karen T
★★★★★
I had a brow correction and new nano hair-stroke brow done back in October 2021 — so pleased with the result, as my previous tattooed brows were over 10 years old, very thin and bluish in colour. I'd started to feel that possibly no cosmetic tattooist would touch them after a previous tattooist declined in a fairly obvious way. Ruby had no hesitation in redesigning my brow and advising what was necessary to create a workable canvas. She was friendly and efficient and conferred with me on every aspect of the process. I couldn't imagine getting a better set of brows and had no idea they could look so good. I had my lips and lower eyelids done too — very pleased with the whole process and results. Highly recommended.
— Vicky Ballantyne
★★★★★
I had my eyebrows done by Ruby back in July last year — first time ever for me and I was really anxious about getting them done. I'm in my sixties and had hardly any brows left, and they were grey. I cannot say how much Ruby made me feel so comfortable and did such a great job. I can't believe how great my brows turned out — they still look amazing. All of my friends and workmates commented on how good they looked and what a difference it made; some said I looked 10 years younger. If you're thinking about going to Ruby, just do it — well worth it.
— Dawn Moore

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